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Legal notice

seller
Kurosawa grandsons Co., Ltd.
Responsible representative
Kurosawa Sou
Address
2-10-14 Tamatsumi, Setagaya-ku, Tokyo 158-0087, Japan
phone number
+81-(0)3-3704-3930
*This telephone number is a representative number in compliance with the Specified Commercial Transactions Law.
We are unable to provide customer support such as product returns.
If you need it, please contact support@kurosawa-costume.jp.
*As we will reply by email, if you have set domain-specific reception to prevent spam, etc., emails from our store may not arrive correctly. Please check your settings so that you can receive emails from the following domains. (@kurosawa-costume.jp)
Please refrain from making sales calls, etc.
email
support@kurosawa-costume.jp
Support hours
Weekdays 12:00-18:00 (excluding Saturdays, Sundays, holidays, year-end and New Year holidays, and other holidays)
Sales price
The price including shipping and tax is displayed for each product.
If the shipping destination is overseas, the DDP price will be used.
Shipping fee
Shipping charges are included in the product, so there are no shipping charges.
Additional charges (other than product price)
Product delivery period
We will ship the product within 7 business days of your order.
*Delivery may take longer than usual due to a large number of orders, when our company is closed, or due to road traffic conditions at the time of delivery. Thank you for your understanding.
Payment method and timing
Credit card (at the time of payment)
Apple Pay (at the time of payment)
Google Pay (at the time of payment)
Return period
Within 7 days after receiving the product.
Refund policy
The refund policy ishere
Return shipping policy
Return shipping policyhere